Missions
- To provide agreeable quality services to our students;
- To create a good and comfortable learning environment to our students.
Target Groups
- Students of the Faculty
Scope of Services
- Handle students’ applications and provide assistance
Reference information
Performance Pledge
| PP Service | Service Quality Indicator | ||
| 1 | Status Management | Application for Transfer of Programme for Bachelor’s Degree Programmes | Complete within 5 working days |
| Application for Resumption / Re-admission of Study for Bachelor’s Degree Programmes | Complete within 3 working days | ||
| Application for Withdrawal from Study for Bachelor’s Degree Programmes | Complete within 3 working days | ||
| Application for Deferment of Study for Bachelor’s Degree Programmes | Complete within 3 working days | ||
| 2 | Course Management | Application for Course Retaking Applications for Master’s Degree Programmes | Complete within 4 working days |
| 3 | Examination | Application for Supplementary Examination for Bachelor’s Degree Programmes | Complete within 10 working days |
Performance Pledge Achievement in Year 2025 (till 31/12/2025)
| Type of Service | Service Quality Indicator | Achievement in Year 2025 |
| Application for Transfer of Programme for Bachelor’s Degree Programmes | Complete within 5 working days | 100% |
| Application for Resumption / Re-admission of Study for Bachelor’s Degree Programmes | Complete within 3 working days | 100% |
| Application for Withdrawal from Study for Bachelor’s Degree Programmes | Complete within 3 working days | 100% |
| Application for Deferment of Study for Bachelor’s Degree Programmes | Complete within 3 working days | 100% |
| Application for Course Exemption / Waiver for Bachelor’s Degree Programmes | Complete within 10 working days | 100% |
| Application for Course Retaking Applications for Master’s Degree Programmes | Complete within 4 working days | — |
| Application for Supplementary Examination for Bachelor’s Degree Programmes | Complete within 10 working days | 100% |
Suggestions and Complaints
We welcome any comments or complaints. Please direct your mail, fax or e-mail to: